Referral credit

[Maruschka1]

I know my friend just hosted a guest but i havent received a credit for his first hosting. Why is that?

I have pushed him to sign up on airbnb and also finally host a guest and i havent got the return as promised for my efforts!

[Yayi1]

after 30 days of the said transactions

[Ella24]

I referred my sister and brother in law to airbnb to become hosts, and they have completed their listing and have one booking confirmed. how do i know that i will receive the credit for referring theml? when should i expect to receive the confirmation that i referred them?’

[Yayi1]

they do not allowed referring relatives and also with the same address

[Pat144]

This is becomming frustrating. How do I contact Airbnb, a live person. Ive beeb going round in circles with method. I need to speak with someone to find out where is my credit for referring a host, who has hosted her first guests. 

Pat [Personal information hidden for safety reasons]

Does anyone have a phone number to call Airbnb administrators.  Help! Thanks 

[Linda108]

You have reached a host forum, @Pat144, not Air BNB.  In this Community Center you will find much information about your concern and how to contact Air BNB.  Here is a link to the guide

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

[Cheryl35]

I am a host and clicked on the subject referral credit to see if anyone could clarify exactly how the referral system works for guests. I called an AIRBNB representative before writing the previous message because I was given conflicting information on the referral benefits for guests. I sent 30 invitations to family and friends and I need to be able to answer questions if they contact me. I am currently waiting to get clear answers before I respond to a neighbor who made an inquiry by phone for a potential booking in December by her family members.  If I don't get the clarification, I will pursue the booking privately and not through AIRBNB.

[Cheryl35]

I just got off the phone with an AIRBNB representative because I am still unclear and confused about the benefits of referrals by hosts and for guests. From my understanding if I send invitations to people to use AIRBNB as guests and they acknowledge my invitation they will be on my list of referred guests. If they book from any AIRBNB host, I will be granted a travel coupon of $20 once they completed the trip. I think that is clear. 

After talking with the representative and looking at what I have read I am still unclear of the way guests benefit by referrals. I have read in multiple places that in order for the guest to receive credit, it has to be their first time using AIRBNB. The representative told me it does not have to be their first time using AIRBNB. Also, I read the minimum fee for the booking has to be $75.00 not including fees or taxes. I was told by the representative it has to be $50.00 minimum fee. I am not sure what the guest receives as credit or coupon toward their booking. I was told $50 yet read $40 credit. 

Can anyone truly clarify the referral system for me? I have only written to the community Center a few times when I first became a host and had a difficult time finding any replies to my questions. Hopefully I won't have a difficult time with this.

Thanks,

Cheryl from Blountville, TN

[Kay133]

I had referred a few guests to stay about my place, and they paid over $75 for each stay.  But I never received the $20 that as a referral fee.  Not sure why and there is not other place to contact Airbnb for this answer.  Any info. on this is greatly appreciated.

Thanks,

Kay 

[Catherine71]

Hi kay

Try calling them 1-855-434-7262. Number may be blocked but I believe it is on her site under communicate with airbnb.

Good luck, Catherine

[Brian470]

when i referreed a friend to use airbnb the referrel reward was 164 but by the time she rented the space the the referrel reward was 244 but I still only receieved 164, when i sent the link to 2 more friends the rewards was 244, so i thought thats what i would receive, but no i see the rate has dropped to 97 and i will only receive 97 and not the 244 😕 😕 ? how does this work

[Angela126]

was this a host referral?

[Peg13]

Once again, there was a time limit on when the referral credit could be filed. I have referred and assisted two friends in becoming hosts and never really thought about the referral until I saw that it had been significantly increased. When I called Airbnb I was told there was a year (?) to do this. What difference does it make as long as the new host confirms the referral? This time limit on benefits to hosts is rather disconcerting.......

[Holly16]

I referred new hosts to Airbnb in early July and am still waiting to receive my referral fee of $360. I've called Airbnb numerous times only to be told that there is a "bug" in the referral program system and they cannot pay me until they fix it. They have no estimate of when this will be resolved. It is hard to understand how they cannot make a payment even if there is a problem with the system. In my case, I received notifications from Airbnb stating that I earned the fee and had been paid even though it has not shown up on my transaction history--not to mention my bank account. I'm starting to feel scammed...

[Angela126]

Hi everyone, I'm also looking for clarification on the Host Referral Program. 

 If a host we refer FIRST booking (within the allowable timeframe) is less than $100* but have another booking (within the allowable timeframe) for more that $100,  we do NOT get the payout?  Please tell me I'm wrong.

To qualify for any payouts, the Referred Host’s first received booking must have a value (*excluding cleaning fees, taxes, and special offers) of at least $100 USD (or the equivalent in your local currency ). The Referred Host has 150 days from the date they are invited to Complete their first booking in order to earn the Payment.

[Maribeth5]

Referral to my sis who’s now hosting just wanted to get the credit wasn’t sure how