Refund money

Yana33
Level 1
Sofia, Bulgaria

Refund money

My reservation was cancelled by the host. I may use to get full refund or book another room. I want to know, if I book room that costs less than the other, that was cancelled, would they give me the difference after that, or they stay for the Service ??

1 Reply 1
Linda108
Level 10
La Quinta, CA

Refunds are not immediate, @Yana33, so it depends on the dates you are booking.  Perhaps it would be good for you to work with Air BNB directly and since there was a host cancellation, you might be able to get additional credit from Air BNB.  Here is a guide for contacting Air BNB.  Good luck!!

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728