Reporting someone who books on behalf of other people - how I can report the review

Answered!
Kristo0
Level 1
Nicosia

Reporting someone who books on behalf of other people - how I can report the review

A booking was made by a profile. The profile once instant booked the property informed me that the booking was made on behalf of other friends. How can I report the specific future review since the profile who is going to make it never experienced the place and was not the real guest?

Top Answer
Helen3
Top Contributor
Bristol, United Kingdom

Hi

 

You can flag them and tell BNB that they are booking on behalf of a third party. You can ask BNB to cancel the booking.

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5 Replies 5
Penelope10
Level 2
Los Angeles, CA

What I usually do is write a review about their guest and thank the person for bringing a wonderful guest to experience it. Then say hope next time the person experience this themselves as well.
Zandra0
Level 10
London, United Kingdom

If you're not comfortable with hosting someone else, just call Airbnb and get them to cancel the reservation because it's been made for a third party.
Helen3
Top Contributor
Bristol, United Kingdom

Hi

 

You can flag them and tell BNB that they are booking on behalf of a third party. You can ask BNB to cancel the booking.

How do i ask BNB to cancel the booking?

@Orlando41, contact AirBnB using the help page in your host dashboard.

 

Tell them it is a 3rd party booking. They will know what to do.