Request to book not answered by host

Graeme5
Level 2
Tauranga, New Zealand

Request to book not answered by host

I am a host . I received a txt message saying that people wish to stay with me in Tauranga but when I reply to the txt I can't. AND Air BNB does not have a contact email for advice. Frustrating because I cannot reply I will loose the Travellers. The request doesn't even appear on my AIRBNB site. What do I do?

2 Replies 2
Enda0
Level 7
London, United Kingdom

Hi @Graeme5,

 

I'm a little suspexious that therequest isn't on the site. Be very careful as this could be a phishing attempt.

 

Here is a list of contact numbers/methods.

 

Take care,

 

Enda

Ed-and-Hugh0
Level 10
Miami, FL

@Graeme5 It's likely a scam. I would not respond to them. Report the number to Airbnb.