Log In  
Help

Reservation didnt go through but money left my bank account

‎07-01-2019 06:28 AM
Milada1
Level 1
Prague, Czech Republic
‎07-01-2019 06:28 AM

Reservation didnt go through but money left my bank account

Hi, i need your help.

When i was making reservation the airbnb website crushed. Reservation didnt go through but my money did. So i dont have reservation now, but money neither. Can you help me what to do? How to get money back please? 

Thank you

‎07-01-2019 06:28 AM
Reply
0 Likes
1 Reply 1
‎10-01-2019 12:34 PM
Quincy
Community Manager
Community Manager
London, United Kingdom
‎10-01-2019 12:34 PM

Hello @Milada1!

 

Welcome to the Community Center. 

 

I am very sorry to hear this. I was wondering if you have already contacted Airbnb about this? 

-----

 

Please follow the Community Guidelines // Volg de communityrichtlijnen

‎10-01-2019 12:34 PM
Reply
0 Likes

More from Help

Explore Resource Center articles