Help

I booked a place by mistake in the evening, next morning I realised that I book wrong place. Immediately next morning 5 oclock, less then 12 hours. just over night I was book. I contacted the host. He never replied my messages. I got only 50% of disc... Latest reply by Jessica1248

I have my booking settings set so that guests are required to have a profile picture in order to instant book but I'm still getting reservations with guests without picture. I tried to un-click that feature and save it, then re-click it to see if that fix... Latest reply by Ann72

Has anyone noticed that Airbnb Customer Service will use anything you admit to as like an "admission of guilt" in a court trial? I have been running an Airbnb business for 4 years now with well over 100 stays. This method of determining fault really makes...

There are plenty of options that are available for your customers to receive an outstanding experience while staying in the beautiful city of Brooklyn, NY for hospitality during their next trip to Brooklyn see that your trip goes smoothly, so that you wil...

Hi, I’ve been given a super host bonus. Not sure what it is or how I redeem it? Did see something about a travel voucher. Can anyone help? Latest reply by Kate774

Hy. I just accomplished my superhost status but real host was different person. I just forgot to change primary host. Is it possible to transfer my superhost status to correct host? Latest reply by Paul1255

Hallo, how can i get the code du Tourisem, i live and work in italy and, but have a small flat in nice that I rent all the time now with Airbnb, I already have 120 nights rented, as i have non residence there in Nice, what would you all advise me to do, ...

We've been lucky enough to have 3 bookings this summer each for a fortnight, we've previously only had short stays of up to a week.I wondered what other hosts do about bedding/towels etc?If I was renting an airbnb place for that lenght of time I'd be happ... Latest reply by Mark116

Why is Air BnB doing away with the pre-booking questions? I just got an email about it, but curious what’s their reason. Latest reply by Erin205

A host contacted me after staying regarding a lamp that was broken. It looked like an old lamp and was next to a sofa chair that pushed up the lamp against the wall and broke it. The host said it would be $150 to repair, which I promptly gave to the host.... Latest reply by Helen3