Reviews were not prompted

Frances28
Level 1
Calgary, Canada

Reviews were not prompted

I had a guest cancel part of their long term rental. We had a great experience - but due to lack of jobs they had to cancel early. Due to this, they weren't (nor I) were prompted to leave a review. Is there a way I can still review them - they did stay with me for 1.5 months! And they were amazing guests!

1 Reply 1
Dave-and-Deb0
Level 10
Edmonton, Canada

Hiya @Frances28 

 

Unfortunately when a host or guest cancels a reservation, the opportunity to review is lost.  

 

As an alternative, you could have your guest provide a reference for you here: https://www.airbnb.com/help/article/173/how-do-r...

 

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host