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We have to cancel our booking, I click on our reservation but there is no 'cancel' option,

‎30-09-2019 08:47 PM
Mark1753
Level 1
Nelson, New Zealand
‎30-09-2019 08:47 PM

We have to cancel our booking, I click on our reservation but there is no 'cancel' option,

We have to cancel our booking, I click on our reservation but there is no 'cancel' option that I can see,  I have emailed our host also with no reply as yet, help please.

‎30-09-2019 08:47 PM
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1 Reply 1
‎30-09-2019 10:03 PM
Lawrene0
Level 10
Florence, Canada
‎30-09-2019 10:03 PM

Go to the message thread with that host, @Mark1753 . It's in your Airbnb inbox. You should see a box to the side, or at the top, that says "Change or Cancel". Click that and follow the prompts.

‎30-09-2019 10:03 PM
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