Where did my cleaning fee go?

[Crystal45]

Hi all, I have only just now noticed on the night before my guests leave that in the full itinerary for the reservation it says that $87 x 6 nights = $521 ($1 off), and there is no cleaning fee included as in all other reservations I've hosted. Why is this? Has something changed that I am missing? Thanks.

[Cynthia-and-Chris1]

I looked at your listing and see an $8 cleaning fee.  I would Contact Airbnb and see what happened with that reservation.

[Matt-And-Jeff0]

Did you by chance provide a special offer or change the arrival or departure dates?  If so then the cleaning fee is rolled into this new offer. This happened to me recently.