Hi fellow hosts, please help, what would you suggest? Last weekend I had a couple booked. I dont think they expected me to be there to greet them. "Mum" pulled up with three kids in the car but was quick to reassure me that Dad and grandma were close behind and Grandma would take the kids to stay with her . This sounded plausible enough, I welcomed them and then went to the movies, and turned my phone on silent. At about 9.30 pm I checked my phone and had a message from the Mum saying the kids were in love with the place and wanted to stay, how much would it cost?
I was very unhappy about the three kids staying as my maximum accomodation is four people but I felt bad turning them away as it was quite late, so I sent a message which said "I do not accept booking of five people, but as I have only just received your message and it is quite late th children may stay. please use the spare mattress and linen and do not let any of them sleep on the couches or use the cushions as pillows". She assured me she would and she payed the extra. THe following morning I popped in with extra bread, milk and eggs for the extra guests and found Granma there too! Did you stay last nigh too? I asked her. "No no I drove home last night and came back this morning." (She lived about 50km away over the othe side of the city.) The next morning the six of them were still there. I passed by early and saw Grandma packing up her car. THe cushions had been taken upstairs and clearly used as bedding. At least some of them must have slept on the couches as I could not accomodate six in beds. I am not concerned with the extra money from Granma, I just feel taken for a fool and abused and feel that these cheats and liars should be exposed. what would other hosts advise? I have never left a bad review but feel that other hosts should be warned. Thanks.