I am now already in a +10 day discussion with Airbnb on an i...
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I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
I have an instant booking for high season, but for the low season (default) rate, as I've overseen to update the 2018 summer (july/august) rates, I'm loosing about 30%. Note: high season is allways booked out.
How to approach this situation? Can/should I approach the guest with a new rate? or do I need to shoot my own foot for beeing stupid?
thanks
Vickel
Answered! Go to Top Answer
Hello @Herwig0 ,
The platform does allow changing of a confirmed reservation, for example: more guests or changing of dates.
But simply changing the price is not allowed, and if you do so, the guest will probably decline or even protest at Airbnb.
Hope this helps, Emiel
hello @Herwig0 ,
You are responsible for the correct rates in your listing. It is against Airbnb rules to change the price after the booking is confirmed, just to gain more money. So yes "need to shoot your own foot for beeing stupid"
Best regards, Emiel
Hello @Emiel1: how can it be "against the Airbnb rules", if the platform allows to change the rate of a confirmed booking, and if agreed on it will be updated concordingly?
Hello @Herwig0 ,
The platform does allow changing of a confirmed reservation, for example: more guests or changing of dates.
But simply changing the price is not allowed, and if you do so, the guest will probably decline or even protest at Airbnb.
Hope this helps, Emiel
@Herwig0, what I think @Emiel1 means by "against the AirBnB rules" is that you can't *force* the guest to accept a change in the price. You can make a request for the price change, but the guest does not have to accept the new price. If the guest does not accept the new price, the booking stands as it was originally.
Of course any change that both the guest and host want to make willingly is acceptable.
How can I accept your answer over Emiel's one?
this is not to undervalue Emiel's answer, I just think your's ( @Matthew285) is more complete. thanks to both of your answers @Matthew285 and @Emiel1
@Matthew285I'm not going to hassle the guest. I'm tying to find the right "tactics" in setting rates for all the different seasons we have here in Portugal and how to overcome this kind of mistakes.
Therefore I've created a new thread. For all interested, please follow-up here: https://community.withairbnb.com/t5/Help/Base-price/m-p/594231#M139427
The details you provided, @Herwig0 , make it pretty obvious for any, I hope, reader that you set too low nightly prices and you meant amending those rates. There is no trace of reservation updates in the sense of actual changing other details than the nightly rate per person. So @Emiel1's answer was clear - you can't do it. In this context I would've replied in more or less similar way. You see, in some geo locations we tend to get straight to the point. Other locations invented legal suits against wet floor. It's all about the diversity Airbnb promotes, and tolerance.
@Matthew285 seems to have provided you with some extension to the topic of changes in general, not necessarily applicable in the case you presented. Another trick is that knowledgeable hosts can escape unprofitable reservations by increasing their prices in the meantime when they see an alteration request from a guest. Thus the updated nightly rate will apply.