it is shame that airbnb hasn't given me any response 20 days after I reported that my room listing

[Liyan1]

it is shame that airbnb hasn't given me any response 20 days after I reported that my room listing can't get listed.

Airbnb software has tons of bugs. one of my room listings can't get listed for long time. I reported this issue to airbnb about 20 days ago, but until now it hasn't fixed yet, and even worse situation is that the airbnb representative has disappeared for more than 10 days and i am not sure whether this representative still works in airbnb because she doesn't respond to my inquiry yet.

Airbnb's buggy software gives me too much trouble, wasted me too much time, and made my unlisted room listing unlisted for too many days. 

I have no other way to inquire airbnb about this issue, so i have to post here.

[Steve143]

Hello @Liyan1,

You have 9 listings on your profile page. Is the problem listing one of those and you just can't find it when you search on the map or is it that the listing doesn't show on your profile page?

If it's that the listing isn't on your profile page then there's not much that anyone here can do except to suggest that you clear the cache on your browser and check your profile page again.

If the listing is on your profile page, but you can't find it when searching, then maybe you could say which listing it is so others here can try to find it on the map.

Steve.

[Liyan1]

Thank you vwry much, that room listing is still unlisted, but airbnb company can see it.

[Liyan1]

[Liyan1]

I called airbnb many times, i sent messages to airbnb many times, now 20 days passed but no any response from airbnb, it means that airbnb can't solve this issue until now, i have no other way to push the progress, so i post here