owner and cannot log into app from iphone

Catherine685
Level 1
Hagerman, ID

owner and cannot log into app from iphone

I have tried for 2 days to log into the airbnb app from my iphone 6 phone. I enter my log in and password and then I get to a white screen and at the top it says:
"X        Please verify yourself          Log Out"
I'm sure there is supposed to be some captcha picture or something but the screen is completely white and stuck. I am unable to log in!  I am not new to Airbnb and have hosted lots of times.
4 Replies 4

@Catherine685 - uninstall the app, reboot your phone, and re-install the app.  You should be able to log in.  Assuming you can log into the desktop version with no issues (like you need to change your password). 

Unfortunately did not work for me. Also used sd mai in between to clean system as suggested in other threads.

Miloud0
Level 10
Rabat, Morocco

Salute @Catherine685  @Philipp198 , 

 

If it is possible, could you see this conversation : 

https://community.withairbnb.com/t5/Help/problems-with-login/m-p/575311#M135143  

 

Thanks, 

Miloud

Royi0
Level 1
Chiang Mai, Thailand

Hello

I can not log in on the mobile app from some reason. When I choose: "Enter via password" and then I type in my email and password, then I get a repeating error message: "Error: Please login to continue"

Would you please check this issue?
Thanks