pre-approval

[Suchita0]

Airbnb is wonderful. It is user friendly and hassel free. I love it. When I had an issue, it responded very fast and I could correct things. 

The only problem, that I face is with pre-approval. When a guest contacts me and we exchange notes, I am not able to pre-approve because they questions they ask doesn't allow me to accept them.

For example:

On the request, they add 2 people and in their message they say 10 people coming. I tell them to add the exact number and I would pre-approve them. They do not come back. Now if I pre-approve them, they pay for 2 and come with 10 numbers? What would I do? I can't accept this. 

They message asking for my phone number so they can directly get in touch with me. I explain to them that it doesn't work this way. Whatever questions they may have, they can ask me through messages. They do not get back to me. I take it that they are not serious. Do I pre-approve them? 

After we have exchange messages, I receive a reminder from Airbnb to pre-approve them but I am not able to tell why I am not pre-approving. 

Is there any way that we can inform? 

Though I have given all information on Airbnb about our place, people still ask many questions. I do not mind and tell them all they want to know. When they are satisfied, and followed all procedures, I pre-approve them. 

If something can be done on this issue, it would be nice. 

Thanks,

Suchita Bhat

[Sarah977]

The prospective guests who don't get back to you after you message them back have either changed their minds, are bad (untimely) communicators, or have decided to book something that is more appropriate to their needs.

The reminders from airbnb re pre-approving the guest (which you wouldn't want to do until you are satisfied that their requirements fit with yours) are computer generated. No human at Airbnb is aware of what has gone on in your message stream with a potential guest, unless you have a major issue with the guest which you have notified airbnb about and they investigate the issue by referring to the message thread.

You can ignore the pre-approval reminders (nor do you need to Decline), which will expire. If the guest gets back to you after that, and you want to pre-approve them, they just have to put in a new booking request.