Am I the only host who expereince Airbnb Disclaiming responsibility and "Host guarantee "

[Nir27]

Airbnb "Host guarantee" -> means NO GUARANTEE.

Guest deposit  -> means " the joke is on you"

I have been host for many years and when a bad guest experience happens (it is rare, happened only twice), let me tell you -don't expect any help from AIRBNB!  Nothing!

I even had a safe deposit - but I got nothing. Only annoying routine  answers from a person or maybe a bot which pretend to be a person and copy paste the same answers over and over.

I suffered damage to the floor, dinning table, and kitchen equipment. I provided photos, provided the messages with the guests and ...  Airbnb asks for receipts ?!   Does anyone keeps his floor's receipts ? His dinning table's receipts ?

[Alice595]

@Nir27  Provide an estimate of repairing the floor from a handyman, find the same or a similar dinning table online. Then submit these to Airbnb resolution center for damage compensation.