Confusing invoices for guests. Perhaps a bug?

[Jason126]

Hi There,

I just had a guest book a room at $87 and be confused by the layout of the math on her invoice for $104. See here:

https://www.evernote.com/l/AAQjgkOFNjxONbIvoh7sSZgLvqL3YbzpdwE

The math on the total is perhaps wrong? Or is it just a UI issue? I'm kind of confused myself.

[Alice-and-Jeff0]

Definitely looks like a problem, unfortuately as a host you cannot correct this for her, especially since you are not responsible for the billing aspect.  Please have them reach out to Airbnb to resolve the problem https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728%...

[Lawrene0]

@Jason126, the 87 + 10 + 7 is 104, so all is well with the billing. The 84 'total' that is thrown in looks like a bug. It is indeed confusing, so you could report it (since you don't want to keep having to answer poor confused guests), or the guest could report it. 

[Jason126]

Thanks everyone for your help. I reached out to the 415 number and the bug has been confirmed. Airbnb is looking into it and said they would reach out to the guest as well.