Difficult guest before arriving

[Jeanetta0]

My guest has now sent me a message saying they have to arrive a day later. she is booked for 20 days and this is the second time I feel a little skeptical about hosting this person. I almost want this person to cancel so I wont have to deal with the problems in see. What should I do?

[Cynthia-and-Chris1]

@Jeanetta0 Let her know she’s free to arrive any time during her 20-day reservation. Sometimes plans change. If she submits s reservation change, you can accept or decline it. 

[Jeanetta0]

She definitely can’t arrive anytime during her 20 day reservation because I leave for Botswana a day after she wants to arrive. I won’t cancel but I can’t let her inconvenience my trip. 

[Branka-and-Silvia0]

@Jeanetta0

If you can't check her in later then she originally booked then you should let her know. Then she have a choice to check in at time or cancel her reservation.

[Jeanetta0]

Thanks Branka & Silvia 

[Edwin57]

Can a friend or family member let her in to help you out just saying 

[Kelly149]

@Jeanetta0 Remember, a request to change is just that- a request. However, you should also keep in mind that if CS decides to allow her to cancel bc you cannot or will not change her reservation it is entirely possible that they will fully refund her