My friend rented to an elderly guest who had a stroke while in residence at her apartment in Mexico. She arranged for doctors, an ambulance, and the patient was transferred to a hospital one hour from the rental. The treating physician called my friend for medical permissions even thugh she was not related to the patient. Also, the patient was refusing treatment and telephoned my friend for transportation back to the apartment.The doctor stated that the patient was disoriented and combative, but they could not continue to treat him without permission even though the situation was " life threatening."
My friend then entered her rental, and found an address book with the numbers of the patient's contacts.The " girlfriend" was contacted, and stated that she would fly to Mexico to intervene. The "girlfriend" planned to stay at the rental. My friend has had to deal with the patient, the girlfriend, the American consulate and the physician.I would assume that she will spend many more hours resolving the situation.
I am asking what are the hosts' and Air B&B's responsibilities in this situation? This has been a nightmare. It has taught me to at least verify that the guest has an emergency number and that their insurance covers them in case of a medical issue while out of their country of residence. Mexico does not accept Medicare, and one can not leave the hospital until payment is made....even if the patient is deceased.