Guests just checked out; not getting the AirBNB email to do my review

Jeannie6
Level 1
Austin, TX

Guests just checked out; not getting the AirBNB email to do my review

Does anyone know why I wouldn't be getting an e-mail that allows me to post my review of my guests. This hasn't happened before. Is there another way to do my review?

 

Thanks--Jeannie

2 Replies 2
Daniel1
Level 4
Portland, OR

I've noticed that Airbnb is sending review requests later than they have done before -- sometimes I won't receive one until the day after they leave. It's been like this for about 2 weeks. New policy?

Clare0
Level 10
Templeton, CA

@Jeannie6@Daniel1 I had guests check out yesterday and haven't gotten the message to review yet. Actually I kind of like that since it gives me time to check the place out, clean and think about what kind of review I'm going to leave.  Be patient!

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.