Have to give reason for declining guest?

[Pete69]

I've never actually declined a guest before, but if I ever have to I was wondering what to expect. Does Airbnb have you fill out a box explaining why or have you post a little message for the requesting guest explaining why?

[Jim472]

I declined two requests back in the day. This was after a lengthy chat with CS who assured me that I would be no penalties. There were a series of check boxes and a place for notes but I can not remember if it was before or after the decline option and I'm not sure what's in place now. 

Despite CS assurance my acceptance rate went down to 87% and I was informed I needed to "work" on it until it returned to the 88% level. Now I've read that metric doesn't count to your superhost status but still having to "work" on something that shouldn't be an issue is irksome.

If I feel I have to decline again I'm thinking about doing a live stream so if people want to check it out they can. We can have a discussion about it.

I actually used the adblock extension to hide the html classes that displayed the acceptance rate and my need to work on it. Little OCD perhaps but it worked. 

[Kath9]

@Pete69, wow, you've never had to decline a guest? You mean you've never had anyone ask if they can bring kids/dogs/extra people, asked for a massive discount, asked to book dates that arent available? Lucky you! Anyway, yes, there is a tick box where you have to state why you are declining and are prompted to send a message to guests explaining why you are declining them. Although, these days, I ask people to withdraw their request otherwise I will accept in the grounds that they are paying the full price and not bringing their kids/dogs/extra people 🙂

[Pete69]

Yes I've had those but after messaging them I've waited for them to actually cancel the reservation request. Or maybe these were just inquiries. I can't remember.

[Kelly741]

.