How to change a persons booked dates

Julie122
Level 1
Raleigh, NC

How to change a persons booked dates

I have a guest that booked 9 days straight visit with the strict cancel policy. She wants to changed to dates to spread over 3 individual weekends...how can I do that? It seems like I can only move her 9 days intact not split up?
1 Reply 1
Marit-Anne0
Level 10
Bergen, Norway

It is not possible to split up a reservation like that directly on the site.  I would ask your guest to contact airbnb and make them do the changes for her. What about change the existing reservation to three nights for the first upcoming week-end and ask her to rebook the two next ones ?  You do not say when this guest is due to arrive.  If the arrival is very close, it might be that she is trying to honour the first week-end and cancel the two others with a 50% refund once they have been transferred to later dates.