I didn't confirm reservation, but guest checked in...

Billy11
Level 1
Austin, TX

I didn't confirm reservation, but guest checked in...

I communicated with a guest prior to check in, but I didn't confirm the reservation.  The guest has already checked in, but I can't figure out how to get paid for the reservation when the site is showing that this reservation has expired.

2 Replies 2
Mike77
Level 10
Bend, OR

@Billy11

 

Call or write AirBnB on Facebook.

 

Mike
AirBnB Treehouse for Rent
https://www.airbnb.com/rooms/7292887


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Linda108
Level 10
La Quinta, CA

If you don't have a confirmed reservation and you have a guest, you have a potential squatter 😞  Actually just have the guest request the booking again, you approve it and then Air BNB will do the rest.  Only possible problem is if the guest's credit card doesn't work.