Making a special price offer to guest

[Janet0]

Hi,

I have a guest who has resquested a lower price and I have agreed to it. However when placing a special offer and sending it to the guest to accept they can't see the new price and only the old price .

Any suggestions on what to do and is this a problem for others ?

Thanks

[Marcus0]

I have had this problem before especially if the guest is using their smartphone.  I ask the guest to log into their account on a laptop or PC instead and check their dashboard for the annoucement.  Please "like" if that was the issue!