Making a special price offer to guest

Janet0
Level 1
Singapore, Singapore

Making a special price offer to guest

Hi,

 

I have a guest who has resquested a lower price and I have agreed to it. However when placing a special offer and sending it to the guest to accept they can't see the new price and only the old price .

Any suggestions on what to do and is this a problem for others ?

 

Thanks

 

 

1 Reply 1
Marcus0
Level 10
Berlin, DE

I have had this problem before especially if the guest is using their smartphone.  I ask the guest to log into their account on a laptop or PC instead and check their dashboard for the annoucement.  Please "like" if that was the issue!