My quest watched a few movies and they were charged to my bill, Can I take that out the deposit?

Tamera4
Level 1
Columbia, SC

My quest watched a few movies and they were charged to my bill, Can I take that out the deposit?

How do you get money from ABB when the agreement with a tenant was breached?  A guest ran up my cable bill by watching movies ..can I take some of the security deposit for that? 

3 Replies 3
Clinton25
Level 1
Saint Petersburg, FL

Marit-Anne0
Level 10
Bergen, Norway

@Tamera4 

You can confront the guest with the fact and ask for compensation through the resolution center.  If this fails you are probably stuck and in the future you would need to try and prevent any guests the access to paid services.   

The deposit is not charged, you can only make a claime if there is an actual damage, for which you would have to provide proof and a receipt.  You could try to claim, but if you have made it easy for the guest to access paid services, you may be out of luck.

Note that any claims could result in a bad review from the guest, so you need to evaluate if you can "afford" this before claiming.

We since had set the privacy setting on the TV.

 

Thank you for your feed back Marit..Hope you have a great week end!