Hi! We are new to Airbnb. I have a damage deposit on our listing, that was added before this person booked. However, I am not able to see the damage deposit being charged on the reservation.
The whole story is that this guest requested to book before I was completely finished with the listing (I had forgotten to add our cleaning fees and damage deposit. I declined his request, but said I would honor his original booking price but add the cleaning fee and refundable damamge deposit. I declined him and he rebooked and now I see the cleaning fee, but not the damage deposit.
Should I be concerned?
Also, the second time he booked, did not require my approval, which has me concerned, because I have on my listing to have to approve them.
*Help*