I have four guests coming to stay for three nights. After the booking was made, 2 guests wanted to stay on for another night. The sensible thing to do would be to be able to alter the reservation because they have not yet arrived. However, I cannot change...
Latest reply by
Linda108
why all the mystery? want to know about hosting experiences - template asks pick a city - finite number...well my host home is in a town of 7 people and not on the list. Is this new option limited to cities in the tab? DG
Latest reply by
Branka-and-Silvia0
Hi I have an issue, I was working with a cleaner, He suddenly decided to not work in this business. I really do not want my guest info being shared with him anymore, I add the URL to my google calendar and from there shared with him. I am trying for days ...
When someone sends a request to book if I am not comfortable with the price I would like to be able to make them an offer with an explanation, even if it is for another listing, without having to reject their request, send a message of explanation and the...
Latest reply by
Ange2
Hi, hope you can help. Last year we had some guests who wanted to bring their cats as they were relocating to the area and wanted our place as a base to look around. We have a small enclosed patio so I said ok, so long as they were kept there. Of course...
Latest reply by
Michelle161
I noticed that when you click on some host's profiles it will usually show their listings along with their guidebook etc but on some profiles, listings are missing altogether even though they still have active listings advertised and for rent. Is there a...
Latest reply by
Aliosha0
How often does airbnb check ical feeds? And why don't they check it before someone books?! I just got a double booking becasue of this lag! My iCal feed was updated 20 minutes prior to an airbnb reservation and someone was able to book nonetheless! How do...
Latest reply by
Michael620
So I had a guest book an airbnb but then he wanted to stay an extra day which I could not accomdate. So he told me to cancel. Airbnb charged me a penatly now and their support sucks! I have been on hold for like 20 minutes to get my $100.00 back. Their cu...
Latest reply by
Julie_Mike0
He stayed at my apartment, he was incredibly demanding, arrogant, he complained since the first day of arrival until the last, stayed for two months and a half, left non of the towells able to be used again, broke a door, and lost items in the kitchen, I ...
Latest reply by
Nicolas238
my current guest had asked to stay an extra two months but wanted to pay outside of airbnb to save on fees. when i inquired how she planned to do this she showed me a screen shot of a form she had recieved from a previous host... she suggested this method...
Latest reply by
Bruce43