PAYMENT issue with bank

[Dan14]

Hi AirBnb team,

I received 2 wires for the last 2 bookings, but my BANK is telling me that the PAYEE field in my Account was wrong so they won't release the funds. I already corrected the fields as they requested, but now they need you to re-wire the funds under the correct account info.

Can you pls help?

Thanks!

Daniel

[Clare0]

@Dan14, you need to contact Airbnb to get this sorted out.  

[Dan14]

Yes, thank you!

I've been looking for a CUSTOMER SUPPORT email without success.

Any ideas?

[Clare0]

@Dan14 Here's a helpful link with info on contacting Airbnb.  

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-How-To-Guide/m-p/16165/highlight/false#...