Potential guest showed up at my place uninvited and without a reservation

Lisa407
Level 1
St. Louis, MO

Potential guest showed up at my place uninvited and without a reservation

I had a reservation request from a potential guest that I had not yet responded to.  He showed up at my house uninvited and knocked on my door asking to see the space.  When I asked how he got my address, he said it was in the listing.  I checked and specific addresses are not given out until a reservation is confirmed.  So best I can tell he got an idea of the neighborhood from the locator on here and then from the picture of my house, drove around until he found it.

 

I have reported him and have decided to take down my listing.  Has anything like this ever happened to anyone else?

4 Replies 4
Yettie0
Level 1
Pompano Beach, FL

Sorry to hear that.

I haven't experienced this but you could take down pictures that show outside your house. For safety purposes, use only pictures of rooms the guests will have access to.

Cynthia-and-Chris1
Level 10
Vancouver, WA

I would definitely take down any pictures of the outside of your property to avoid this in the future.

Sorry you've been frightened by a potentially bad person and glad that you had the smarts to send them away.  My suspicion is that this situation with this person is very rare.

This has never happened to us in 2 years of hosting and you can see the number of my home on the first picture of our property listing.  Our house is pretty unique looking from the outside, it's not hard to find if you look at the map and do a Google Street View search. If someone wants to find your home, it's not hard to do via property tax records and your name alone (if you own your home). Heck, if someone were especially enterprising, they could go peer into the windows until they found the property that matched the pictures.  Shifty people are going to be shifty, there's only so much you can do. 

 

This is exactly why we insist on a picture of a guest's face when they place a booking - any day a person could just walk up and say they are a guest... if we are expecting someone, without some knowledge of what they look like, we might be inclined to let them in. Knowing if we were expecting someone wouldn't be hard to figure out either, our calendar shows when we're booked or not.  It's also why we have an alarm system, give every guest an alarm code of their own and announce it on our listing that we have one a guest will have to use.  This deters the shifties from thinking we're an easy target. 

A few times I have spoken to people who had obviously seen my listing but not booked.

David