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Retrieve Verified Guest info - Guest damage and overstay

‎10-09-2016 10:43 AM
Peter220
Level 1
Hawaii, United States
‎10-09-2016 10:43 AM

Retrieve Verified Guest info - Guest damage and overstay

So this guest damaged my property + overstayed one night  and bolted when cleaner showed up. How can I retrieve Verified info from AirBNB to find this guest.?

‎10-09-2016 10:43 AM
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‎10-09-2016 11:29 AM
Gerry-And-Rashid0
Level 10
London, United Kingdom
‎10-09-2016 11:29 AM

That's not how it works - you need to raise a claim against the security deposit with Airbnb within 48 hours of your guests departure. You can do this via the Resolution Centre.
‎10-09-2016 11:29 AM
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