Review period

[Chelsea18]

Can I leave a review for a guest once the period is over? I have been out of town and haven't had access to my computer and want to leave a review for a guest of ours. Are there ever any exceptions made? 

[Dede0]

@Chelsea18 Easy answer: Nope. I suppose you could beat your head against the unsatisfying AirBnB help system, but I'm about 99% sure that that would get you nowhere.

[Robin4]

@Chelsea18 Nah.... @Dede0 nailed it! It is a totally automated system which does not take into account you were busy! Out of town, whatever....it just registers that you did not leave a review. And I am afraid contacting ABB won't do any good....they will just tell you the system is automated and there is nothing they can do about it.

It is possibly not for the best, but, this platform does revolve around reviews, they are very important to both hosts and guests, and it is up to you to make sure you use that 14 day window. Once that has closed.....move on and put it down to experience!

Cheers.....Rob