Status elevation beyond Superhost.
We are a superhosts and obtain this status on a regular basis with a 97% ~ 5 star rating, with only a 4 star occasionally via the location rating, which we tend to think is a trifle unfair as we are based where we are, explain exactly where we are to guests and therefore can do nothing about this, so feel this should not reflect on our overall performance. Albeit we are in a beautiful location with beautiful views, but up a hill and not directly on the seafront itself.
However we would invite you to look at our reviews which are always 'out of this world' !!!
My Wife and I go far more than the extra mile for our guests and this is therefore reflected in the reviews.
I personally had occasion to use a Superhost airbnb for an overnight stay and it was awful. The toilet was dirty, the carpets were filthy, the room smelt, the bed linen was suspect and the heavily stained cups looked as thaough they had never been washed !!!
The comment from the host was "As long as I get over 80% it doesn't matter".
Now tell me honestly, why should we share the same status as this particular host ?
We would suggest that hosts such as ourselves who clearly demonstrate superior service in all respects and reflect the values that airbnb wish to promote (as can be clearly seen by our totally unbiased guest reviews) should be provided with a higher status than merely Superhost, which could be achieved by airbnb monitoring the reviews.
This is not trying to polish our halos, just an observation that we are lumped into the same category as an inferior host, which somewhat defeats the status of Superhost.
Steve & Kasia