Hosting

Airbnb's cancellation policy that they give for those of us who typically rent for 7 days are less is unaccaptable compared to VRBO/Homeaway. Today I received a 7 day cancellation and received only 50 percent refund. This was a date that I had two peopl... Latest reply by Maria-Lurdes0

Anyone experience with iCal as to keep the avaialability calendar actual?How does it work? Latest reply by Lizzie

Hello everyone, I'm Sébastien and I rent a house in Burgundy, in Cruzy-le-Châtel exactly. Now, I have a problem with the woman who used to welcome travelers there. She lives in the village and she hasn't been available anymore. She knows very few people t... Latest reply by Sébastien1

Hi. I have an Airbnb guest who has booked for 3 girls. On confirmation of arrival and departure times, the Airbnb guests advises that she will be checking out the day before her friends. What is the current Airbnb policy on 3rd party damage? thanks Latest reply by Queenie0

I have a request from somebody who would use my place for a photo shoot. Since this is essentially a commercial activity, am I covered by the insurance?

Hi, My listing is 'listed' but I can't see it when I search for it (logged out of my account). Please can someone confirm that it is live/available 13-27 December 2015? https://www.airbnb.com.au/rooms/6731759 Cheers, Rebecca

...and how could I arrange this with the result NOT to have to look after my availability for one of my properties here on site???

I cannot change the minimum booking requirements for weeks during peak periods Latest reply by Deborah0

Hi There,I had a request for a booking but didn't meet the minimum stay required. I told the guest that if he could stay an additional day we could accept, so I declined the original request, and now he can't rebook with the additional night. Is something... Latest reply by Dave-and-Deb0

I'm new to creating a listing and just working though some airbnb quirks. I want to offer a % discount for a weekly or monthly stay. I have looked for this feature but can't find it? Any ideas? All I am able to do is change weekly or monthly to an amount,... Latest reply by Deborah0