Hi, Do I have to accept a reservation request before I will be able send a Special Offer? I do not want this particular guest to acctually incur a charge on this stay. Not sure how to make sure that happens correctly even having read the instructions. Tha...
Latest reply by
Jim-and-David0
Janet4Level 1Centerville, Tennessee, United States
I have reached out to Host Educators, and I’m starting a series of webinars where the classes taught during the Airbnb Open will be presented to you, my dear hosts. I’m excited to announce our first class in the series: CLASS: "The Remote Superhost: Deliv...
The dashboard says we havn't had a reservation in months. Yet in reality we average on the order of two to three reservations made a day across all four of my units. It would be really nice if Airbnb could address this. I would like to know the number o...
Latest reply by
Keith1
Someone booked my house over Christmas. We won't be here. This is my first time renting out the house and I definetley was not as careful vetting her as I should have been. She has no reviews. Now that she booked, I sent her an message a week and a ha...
Latest reply by
Keith1
Nichole0Level 1Forest Grove, Oregon, United States
Hi there and thanks for answering.I have 2 listings and the guest inquired about one listing but my other listing is actually more fitting (2 bedroom vs 3 bedroom)How can I send her the listing. airbnb blocks any webpage or number as it looks like a phone...
Latest reply by
Maria-Lurdes0
Airbnb's cancellation policy that they give for those of us who typically rent for 7 days are less is unaccaptable compared to VRBO/Homeaway. Today I received a 7 day cancellation and received only 50 percent refund. This was a date that I had two peopl...
Latest reply by
Maria-Lurdes0