Special Offer Question

Janet4
Level 1
Centerville, Tennessee, United States

Special Offer Question

Hi, Do I have to accept a reservation request before I will be able send a Special Offer? I do not want this particular guest to acctually incur a charge on this stay. Not sure how to make sure that happens correctly even having read the instructions. Thanks!

1 Reply 1

You do not have to accept a request in order to use the Special Offer. You can use a Special offer for a reservation request and also after an accepted reservation. You would charge the guest 1.00 because it rounds up to the nearest dollar - then you can give the guest the dollar back.