I had a booking enquiry on Sunday (received while I was asleep) "....I am inquiring in regards for my parents who are arriving from ..."
This was confirmed half an hour later (while I was still asleep).
Later that day, I replied to the person who booked.
"As this is a booking for your parents only, it is considered a third party booking and is not allowed by AirBnB. If your mother or father create their own account, I would be happy to host them." (link to AIrBnB statement re booking for parents)
His reply:(he created his AirBnB account 2 years ago but has no reviews)
"I was not aware of the third party booking criteria, but my parents are already in transit and they are not very good with phones and computers and especially making accounts and things like that. Hence why I made on behalf..."
AirBnB customer support was contacted. And guess what? I did get this in writing (instead of falling victim to the He Siad/She Said contradictory information trap.
"... We would like to let you know that [father's] Airbnb account is now also included as a guest on the reservation this coming March 12, 2019.
As a promised for a confirmation in writing:
1. The guest father's Airbnb account is now added as a confirmed guest on this reservation
2. The booking would stay as it is and would no longer be treated as a 3rd party booking even though it is his parents staying and not him.
3. You will be covered for by the AIrBnB policy for any damages or travel issue during or after this reservation.
Hope this information would reach you and we have covered everything that you needed."
The guests are arriving this evening. I have messaged their son asking him to make sure his parents are aware of my house rules etc and that I would be going over the rules when they arrived.
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