@Lizzie @Katie
I'm throwing myself upon your mercy.
Both guests and I have reached out to support. One guest got a response: the review will not be removed.
Yet it is a breach of Airbnb's CONTENT POLICY, which reads in part: "content that is sufficient to identify a listing’s location...is never allowed on Airbnb."
Both of these guests named the street, which is the only street with that name in the state of Maine. It's a remote dirt road with only three houses on it. Thus, it would be very, very easy to identify the listing's location with only the street name.
I've written support again about both reviews but am posting now to ask if you can see to an escalation.
BTW, it's just coincidence that two reviews in a row named the street - funny because that's never happened before.