Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hello, it seems my bookings have decreased since I have become a super host. I was using Price Labs however I was not experienced enough to use this tool. Any help to increase bookings is greatly appreciated! Latest reply by Alicia753

Hi everyoneQuestion, just to hear your thoughts:I have been transparent to inform on my property description that it’s on a busy road with traffic noise, so that prospective guests can make an informed choice to book or not to. Additionally, I have an Air... Latest reply by Coleen11

Hello everyone, my name is Martha. I would like to get your advice about being a host for the first time. I just created my account and I will be renting my house as Airbnb. Latest reply by Ana2038

I understand that both host and guest have 14 days to leave a review and neither will be made public until both have been completed. My question is, if I write a review and the guest does not, will mine ever be made public? I\ Latest reply by Mary4252

Hey everyone! I booked an airbnb today, and after I booked and send a message to them they sent me a message saying about the $40 parking fee. But they never mentioned this on the listing. Is this normal? I don’t think this is fair. And now I can not do a... Latest reply by Victoria1437

We recently rented a A-frame cabin located in Carnelian Bay, from the host Vacasa. Unfortunately we did not enjoy our stay as much as we would have wanted. The cabin was not clean to anyones standards, there were household hazards for dogs. We would like ... Latest reply by Sarina46

I’m a super host and co-host of several listings. The guest overstayed and hours after the reservation was over, she(Abbey) sent a message requesting 7 days credit/refund for the days out of the month that they were out. We denied the request then they de...

Airbnb recently denied my request to remove a biased, retaliatory review after a guest, even by her own admissions, caused significant damage to my property. This is my situation and analysis regarding Airbnb's procedure for disputing retaliatory reviews ... Latest reply by Ingrid767

I'm not the only one, if you look at the review every forth or fifth review is an apology about a complain. They don't take responsibility they always blame their local franchise. They don't refund you a penny is AirBnb that will do a partial refund becau... Latest reply by Zheng49

I am not sure what to do. I've heard horror stories, and I know there's always a bad guest out there. I just wasn't prepared to have experienced a bad guest so soon. Last night was our first booking, and the guest kept disrespecting our property and our h... Latest reply by Alvarina1