Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I recently had a terrible experience and have tried for a full month to get Airbnb to engage. We documented (see link below) with extensive imagery how a Superhost is using AI (on more than one listings) to intentionally misrepresent her listing, and ther... Latest reply by Emiel1

Airbnb really needs to help guests understand what is meant by "value." What is value? What does that even mean? Is it the price for the accomdation? Is it the inherent value a guest gets personally from staying at your place? Is value tied to the ty... Latest reply by Rachel3419

Hi Fellow Hosts, Quick one — have you ever received less than a 5-star review even when everything in your listing felt spot on? I’ve been hosting a studio in DELHI NCR, India , and through trial, errors, and a few learnings, I’ve realized that guest expe... Latest reply by Fabian1328

Hi all!A group of guests stayed at my property. They probably partied, got drunk and vomited all over the place, as there were beer cans and vodka bottles in the bedrooms. However they wrote in the review that their friend got sick due to altitude sicknes... Latest reply by Patricia2526

Hello, I am looking to connect with Owners who are passionate about the maintenance and upkeep of their rental properties who seek a dedicated , professional, knowledgeable Sr. Level Property Manager . I have over 15 yrs experience with the housing indus... Latest reply by Paula

Hi! I recently had a horrible experience with a guest. I have very clear no smoking rules at my house (I rent out my attached basement apartment). Before booking, the guest asked about my house rules with regards to smoking and I was very clear absolutel...

Dear community, Can somebody please explain how is this review allowed?All 1 star, naturally, even though the guest never set foot into the apartment and got the full refund for the cancellation.Listing:https://www.airbnb.com/rooms/1061951580003885431?gue... Latest reply by Jennifer1037

Hi Fellow Hosts, Quick question — are you seeing better results with short stays or longer bookings these days? I’ve been hosting a studio in Delhi NCR and trying to understand what really works in terms of guest preference and overall experience. Sometim... Latest reply by Darren523

Are your bookings coming from guests down the street… or from across the world? Hello Fellow Hosts, I’ve been trying to understand something interesting about how listings perform on Airbnb — does your place get more visibility locally, or globally? Late...

Hi all, just had a bad group of 7 stay. They left the house filty, every bin in every room over flowing and used condoms on top, damp towels left everywhere beer cans and bottles left everywhere all used cups and plates just left all over kitchen, plates ... Latest reply by Monika-And-Domingo0