Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Happy to host travelers from all around! Feel free to message me if you have any questions about the property, local attractions, or anything else. I’m here to help make your stay smooth and comfortable. Latest reply by Rebecca

Hello Airbnb Community, We’ve been dedicated hosts on Airbnb for many years, sharing two private guest rooms and a full bathroom in our home. We take great pride in maintaining a clean, welcoming, and respectful environment for every guest. Our reviews ha... Latest reply by Joan2709

As from end 2023 the selection criterium for guests to look for a highly rated accommodation was changed from Superhost to Guest Favorite. the 2 badges are in place and mentioned in the add but in the selection criteria a guest can only choose for guest ... Latest reply by Helen3

Hi Everyone, I received an automated email from Airbnb informing me that a recent guest left a 0-star review (see the attached image #1). However, when I clicked on the link in the email, I received a server error notification from Airbnb (see attached i... Latest reply by Joelle43

TL;DR: A long-term guest falsely claimed we had black mold to break her strict cancellation policy, then left a retaliatory review saying we had mold. Despite clear evidence disproving her claim, including Airbnb’s own photos, Airbnb refuses to remove the... Latest reply by Joan2709

Guest said in review that our parking f*** sucks. Is these type of language allowed in reviews? Latest reply by Welcome-To-OC0

Hello Dear Hosts, How april looking for bookings in Goa? Any tips to boost occupancy this month? Latest reply by Elisa

Hi everyoneI have been hosting on Airbnb for just over 3 months and I am still learning as I go. One of my first guests, Eliana, left a stain on the couch during her stay. I work with a professional cleaning company that always sends me before and after p... Latest reply by Chad548

I got a guest who thought she got a charge for the night and she didn't, then she thought (I assume under drug influence) that we did not refund her money. Wrote us a "revenge" 1 star review. When I called support to have that review removed as support ca... Latest reply by Welcome-To-OC0

Hi Airbnb Community,I wanted to share my recent experience as a Superhost and highlight a serious concern about how Airbnb handles unfair and retaliatory reviews.A guest, Tamara, recently stayed at my listing and left a review that was not only misleading... Latest reply by Ayoub57