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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I’m a Superhost and would appreciate other hosts’ perspectives on a recent review issue. The guest never checked in, entered or stayed in the apartment. Despite this, he was subsequently able to leave a 1-star review, including 2★ for cleanliness, 1★ for ... Latest reply by Joelle43

Hello everyone , I hope you’re having a great week! The time between reservations can make a big difference. Some hosts may need a few hours for cleaning, laundry, maintenance, and restocking, while others can turn over a property more quickly. Hav... Latest reply by Elisa

I’m an experienced Super-host seeking assistance from an Airbnb Community Manager regarding a review-removal case that has already been denied through the standard process. I am not requesting removal merely because I disagree with the guest’s review or r... Latest reply by Kyle1202

There was a break-in during a recent stay at my Athens listing.The main door was locked and undamaged, nothing was forced, and the terrace door was not locked. Airbnb investigated and wrote to me: "We do recognize this as a violation of the basic House ru... Latest reply by Tali5266

Hello everyone I hope you’re having a great week! Whether you're hosting remotely or on-site, the key to success is creating a welcoming and engaging experience for your guests. Each approach has its own unique advantages, and the best choice depend... Latest reply by Elisa

Hello everyone , I hope you’re having a great week! Quiet hours are specific time periods set in your Airbnb listing during which guests are encouraged to keep noise to a minimum, typically in the evening and early morning. It’s a simple step that... Latest reply by Elisa

hi eveyone, I am a new host in Airbnb and started with a vintage vibe villa with two bed rooms in the downstairs and 2 bed rooms in the upstairs. Property have a lush green peaceful environment with garden and fruit plants. however, I am getting less boo... Latest reply by Indrani19

Hi everyone!I'm Sabu Mohammed, an Airbnb host from Trivandrum, Kerala, India. I'm new to this platform.I'm passionate about hospitality and creating memorable experiences for guests.I'm excited to join this community, learn from fellow hosts, share experi... Latest reply by Elisa

Guest brought unauthorized guests and made threats that she had illegally recorded me denying her entry to house with unauthorized guests. Reservation was cancelled by Airbnb safety. Airbnb has allowed retaliation review to stand. Please advise. I know th... Latest reply by Emilie

In hospitality, we often talk about guest experience in terms of service standards.Was the room clean?Was the check-in smooth?Was the staff friendly?Was the request handled quickly?All of these things matter.But there is another side of hospitality that i... Latest reply by Elisa