What Hosts are saying

    When it comes to communicating with guests, which is a fundamental part of providing exceptional hospitality, I see two types of guests: those with the app and those without.For guests using the app, communication is usually quicker and smoother. They upd... Latest reply by Elisa
    Hi, I have been a host for about 8 months. When setting up my posting, I had checked 'no' to smoking, vaping, e-cigarettes allowed. This weekend guest reached out to me and asked if they could vape. I told her that it was posted in the rules but she cam... Latest reply by Quincy
    Hello, I would like to share my terrible experience with Airbnb Support and some serious problems with their decisions. In short, they don't back the hosts who enforce check in times, cancel the reservations on hosts behalf with penalties and let the gues... Latest reply by Kumsal1
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    I dont know if there is anyone else who is experienceing thisSince mid July 2024 my reservations and inquiries ahve sharply declinedThe views and impressions are incredibly high but the conversion rate is super low. This is my perfomance views for July - ... Latest reply by Paula
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    Hi, I have a guest’s claim which is unable to resolve. 4-5 different people contacted me asking for same details and ending up just forwarding to someone else. not sure how such a big company be so unprofessional? I am a superhost and even called the dedi... Latest reply by Chhabra0