What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22
    Dear Airbnb Community, I’m reaching out to express my frustration regarding a retaliatory review that Airbnb has refused to remove, despite clear evidence that the guest left it in response to being held accountable for significant damage to our property.... Latest reply by Elaine701
    Hello Airbnb administrator, Thank you for your attention to this matter. I would like to report a guest who repeatedly violated our house rules, had multiple unpleasant interactions with our cleaner, and left a misleading, negative review in retal... Latest reply by Mike-And-Jane0
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    When it comes to communicating with guests, which is a fundamental part of providing exceptional hospitality, I see two types of guests: those with the app and those without.For guests using the app, communication is usually quicker and smoother. They upd... Latest reply by Elisa
    Hello, I would like to share my terrible experience with Airbnb Support and some serious problems with their decisions. In short, they don't back the hosts who enforce check in times, cancel the reservations on hosts behalf with penalties and let the gues... Latest reply by Kumsal1
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