Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Is anyone else having issues with FastPay? I signed up for the service, and I’m not seeing any difference in the timing of payouts. Although now, I see that airbnb is now delaying payouts by 7+ days! I’ve contacted airbnb support on three separate occa...

Hi All, I have had all sorts of guests and requests in the past, but a new situation has arisen, a guest stayed for a few days and after check out, he keeps asking me if he received any letters. I wouldn't allow him to receive letters in the first place d... Latest reply by Carolyn284

I had an awful guest experience and tried to settle it with the guest personally. She stayed at a reduced rate and then needed to extend her stay. We gave her an even bigger rate discount. When she left, she left the place a mess. Dirty, greasy dishes, po... Latest reply by Marina1909

Dear Airbnb Developer Team,I've noticed a recent update to the Quick Replies feature, and it appears to have a new look and feel. At first glance, it seems like a positive improvement.Since you're actively working on this area, I'd like to take this oppor... Latest reply by Rudolf103

Hi, I hope everyone can help me out on how to increase and get more bookings. I am a new host. Thank you! Latest reply by Bhumika

Hi , I am new to Air BnB and have listed one property. I am looking at Digital guidebooks and just wondered if anyone has any experience of using Digital Guidebooks and how they work? Do I email a link to each guest before they stay? Thanks Everyone Latest reply by Lorina14

We haven’t had any bookings for the past 3 months, and all booking inquiries now are asking for discounts offers. Do you experience the same? There are so many fees involved in hosting, and if the margin drops below 10%, it’s hard for us to justify offeri... Latest reply by Elisa

Hi Rebecca. Nice meeting you. I would to share with you some points related on how to get more guests using airbnb platform the only thing that need to improve is about marketing strategy how to get more guests. I knew that I am new I. This business and ... Latest reply by Elisa

Second day in a row that I try to go from the calendar to a specific user messaging and its not working I rely a lot on the calendar for all my reservations and not being able to use functionalities from it is very inefficientPlease fix it! Latest reply by Emilie

I've been a host for about a year now and love Airbnb. I really like being a guest but hosting is another matter. I've had some strange reviews from guests who didn't respect the guidelines of the house and clearly didn't read the profile. They didn't hav... Latest reply by K208