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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

So I have a listing for a house in Ecuador, which lately is a high-crime area. Someone who is interested in renting for the weekend has provided their fullname, however says that the website does not allow them to send their ID number. If I decide to pre... Latest reply by Karen114

I found increasing foreigners nowadays traveling in Taiwan. Hope you would like to Visit. Just starting again after a while on my Airbnb. Hopefully would get some advice from you. https://www.airbnb.com.tw/rp/naiwenh24?p=service&s=67&unique_share_id=d7f4c... Latest reply by Alex

Could someone help me understand why a review that’s factually incorrect and misleading is allowed? This guest wanted to check in ASAP around 11am, the normal check-in time is 4pm. In order to accommodate his request, I had to move the cleaning schedule ... Latest reply by Csaba54

Hi everyone, I was curious if anyone has had any issues with guests getting confused with the messaging from Airbnb while booking regarding pets? (Screenshot below). Some people traveling with only one pet thought they didn’t have to list them due to the ... Latest reply by Lorna170

  Hello everyone ,I hope you’re having a great week! Hosting guests who travel for work offers unique opportunities and challenges. These guests often value comfort, convenience, and a quiet environment where they can relax after a busy day. Providi... Latest reply by Deb5175

Getting the first message right can set the tone for the whole trip. Some hosts keep it short and sweet with just the essentials, while others like to share more detail up front, things like house rules, check-in steps, or even a few local recommendati... Latest reply by Rebecca

Hello, I was hoping for some help, advice on how to respond and handle this. The people pleasing side of me wouldjust do as they ask and I would probably just do it for a quiet life and good review. But then the more I think about it the more I have got ... Latest reply by Grace1408

We have a guests staying for about 2 weeks, half way through their stay they are complaining that there are cockroaches in the house. Our properties are on an island (tropical weather), therefore a cockroach entering the house is not unheard of, although ... Latest reply by Will4495

I have been trying to contact AirBnB Support as I want to send money as compensation to some guests who were locked out of my premises. I do not have their contact details, and because the reservation was subsequently cancelled, I can't message them throu... Latest reply by Elisa

I had a guest stay for 4 days in my 2-month old AirBnB studio I have been renovated for the last 12 months on weekends to my perfection. The second day of her stay I smelled this strong sweet odor coming through the HVAC that also serves my separate livin... Latest reply by Paula3129