Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hello! I am a host located in Portland, Oregon. We have our first inquiry asking us about our 4 person maximum for our home. The guests have booked but now another relative is considering coming with them. They reached our very nicely to see how strict w... Latest reply by Helen3

Can anyone suggest how to increase my visibility and chances of booking. I see lot of tourists coming to my city but I am not able to get any bookings Latest reply by Elisa

I went away and recieved a bad review which I deeply disagree with as I was up early tidying and hoovering, had photo evidence of how I left the property and was told it wasn't good enough. I contested this with evidence to air bnb and they have told me t... Latest reply by Rebecca

Hi I am facing Spam Looking Queries WhereinGuest withoutPhoto or previous Tours just SMSHELLOAnd then don't replyNeither they Cancel from their End How to handle them? If I decline due to any reason of mine(Like Person looks Suspicious Main Reason)will i... Latest reply by Mike-And-Jane0

Hi there, I have recently had three potentail bookings, all from people with no profile information and no reviews. I'm wondering what other hosts do in this situation? Thanks! Sara Latest reply by Leah734

Good morning from snowy Northern Michigan.My name is Dave and we are having our first guest check out today. There were no issues or questions that I am aware of. But I wasn't completely comfortable with the guest having to use the app to communicate wi... Latest reply by Emilie

Hello!I recently moved into an apartment in Austria with my family. We want to work and settle here, so we rented an apartment long-term.According to the law here, you have to register for an address, which we managed to do, but the host does not provide ... Latest reply by Gréti0

I have 10 units apartment at the same place in Dar es salaam .... it two bedrooms and three bedrooms all are at the same place with swinging pool, gym sea view .... near mwai kibaki road Latest reply by Rebecca

I am new to Airbnb and having some trouble setting up my property.My property has 4 en-suite bedrooms with 1 common kitchen living room and patio. I am renting per room, I was advised to set up each room as a separate listing which I did. However if I mak... Latest reply by Elisa

This is to inform all hosts that smoke damage is not covered! I had a guest smoking cigarettes and Canabis in my flat and left the place smelling like an ash-tray. He admitted the smoking in the chat, there where complains in writing from other resident... Latest reply by Joan2709