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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I need help on getting property's around gautang Johannesburg i need help Latest reply by Thembelihle1

Good afternoon all! Not sure if this is a global platform or local one, but for the sake of transparency I hail from the great down under - West side. An expectation from my local council is that I have to be able to collate my guest's information - full... Latest reply by Bec3748

Hello everyone ,I hope you’re having a great week! Effective communication with guests starts with clarity and warmth. Share the key details before arrival, and once they’ve checked in, keep messages short, friendly, and timely. Staying available, bu... Latest reply by Andrea6232

I want to share my experience because it involves multiple Airbnb policy violations by the host and major mishandling by Airbnb Support. From the first day of my reservation, the host: Switched me to a different unit without noticeMoved me into an unliste... Latest reply by Helen3

Dear all, Really messed up by the current review dispute process! I got a reservation which not able to host becasue the previous guests left 20ish trash bags in the room, there are stink and gnats all over the house, so that I reached out customer servic... Latest reply by Allie269

  Hello everyone ,I hope you’re having a great week! Hosting guests who travel for work offers unique opportunities and challenges. These guests often value comfort, convenience, and a quiet environment where they can relax after a busy day. Providi... Latest reply by Elisa

Getting the first message right can set the tone for the whole trip. Some hosts keep it short and sweet with just the essentials, while others like to share more detail up front, things like house rules, check-in steps, or even a few local recommendati... Latest reply by Rebecca

Hi everyone!I have a question regarding guest identification in Italy. A guest sent me a U.S. Passport Card instead of the regular passport book (the one with pages).As many of you know, in Italy we must register guest details with the local authorities (... Latest reply by Elisa

Hello, I was hoping for some help, advice on how to respond and handle this. The people pleasing side of me wouldjust do as they ask and I would probably just do it for a quiet life and good review. But then the more I think about it the more I have got ... Latest reply by Grace1408

I would like to report a very serious safety incident that happened after a booking in Barcelona. The host informed me before the reservation that the third night would be “in the same apartment,” but later moved me to another flat about 45 minutes away o...