gap between price and takehome

[Leah11]

i just made a special offer and airbnb is saying it's charging my guest $5026 and giving me $3800. Why such a big gapp??

[Treena0]

I thought they charge 3%!!    Thats in excess of 150% plus....   This needs to be addressed at the open where everyone can hear their reasoning...   

[Aleksandra10]

Exactly,

I'm having similar issue. My price for the guest is 1715euro and the guets says the price is 2015euro.

That is not 3 %!!! It's 17%!!

Can anyone tell me how to contact AirBnB directly??

[Suzanne65]

Yes I am having the same problem.... I get queries for 11 guests or 7 guests and they get quoted the price for 2 rooms that accommodate 4 people and then they complain that, that is the price they were quoted.  Then what I get less the commissions and bank fees doesn't even pay for 3 people including breakfast!!!