guest wants to cancel, wont and wont respond to messages

[Charis7]

my guest asked to cancel, its a busy football weekend that I want to get booked.  I dont want to cancel it and have that reflect on me, and he isn't responding. I asked if he still wanted to stay? he wont respond to anything.  I dont want him to wait until the last minute to cancel out and then I wont have time to get the weekend booked,  it shouldn't have to relfect on me that I canceled.   

[Christian65]

You don't need to cancel. Wait for his reply. If he doesn't show you'll get paid anyway so I'd just wait. When is he due to arrive?

You have a flex policy so he could cancel 24 hrs before arrival and get a full refund but let him initiate the cancellation from his end.

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@Charis0 wrote:

 I dont want him to wait until the last minute to cancel out 

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Well, if that's the case, you might want to considder changing your cancellation policy and perhaps set to Moderate for the future.

[David126]

I agree this is more a function of your cancellation policy.

[Fred13]

It is up to the guest to cancel, if they want to. Their choices are simple: they either do or they don't, no need for a lot of foreplay in the matter. 😉

[Kelly149]

@Charis7 IF this was IB reservation then this would seem to well fall into the "I'm uncomfortable with this guest" acceptable reason for host free cancellation