A pleasant surprise

Antya2
Level 3
United Kingdom

A pleasant surprise

I had guests booked for one night. They were coming to the are to pick up a classic Lambretta. Unfortunately, the sale fell though and they cancelled my booking less than 24 hours before arrival. AirBnB refunded them part of the payment.

They didn't ask me, but I refunded them the balance, as I felt it was the right thing to do on this occasion. They were truly surprised and thanked me profusely for my generosity.

Next day I received a bunch of lovely roses and lilies.

It just shows that being kind works!

6 Replies 6
Laurelle3
Level 10
Huskisson, Australia

@Antya2  Good things come in surprise packages. It is great news that there is still positive guests. Your news is good as we often hear or read the not so good guests on this page

Antya2
Level 3
United Kingdom

Exactly!

With so many doom and gloom stories, it's only fair to post the lovely ones when they exceed expectations. 

M199
Level 10
South Bruce Peninsula, Canada

@Antya2 , @Laurelle3 , @Quincy 

 

As the old adage states...

 

You can catch more flies with hiney than vinegar.

 

 

M199
Level 10
South Bruce Peninsula, Canada

Honey!

Quincy
Community Manager
Community Manager
London, United Kingdom

That's so lovely to hear @Antya2! ❤️ Will they be coming back?

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Antya2
Level 3
United Kingdom

Unlikely. They were undertaking a 6-hour trip to collect a rare Lambretta for sale - which is no longer available.