Carl-Fredrik1 Level 2 San Mateo, CA Cancellation for booking that happen on the day of check in If a guest books a trip less than 24 hours before scheduled ... Latest reply If a guest books a trip less than 24 hours before scheduled check-in, what is their cancellation policy? And is there an incr... Latest reply
Phil-and-Lisa1 Level 2 Congo, Australia Declining booking requests - especially bookers with no info How do you handle declining booking requests? Especially boo... How do you handle declining booking requests? Especially bookers who provide little to no info on themselves. Also do you thi...
Bhumika Community Manager Toronto, Canada Do you charge extra for early check-in? Hi everyone, When traveling, it's usually common for gu... Latest reply Hi everyone, When traveling, it's usually common for guests to encounter unexpected situations or change in plans. Wheth... Latest reply
Andrea4277 Level 2 Timnath, CO Garage Should/could I charge an extra fee for the use of my garage,... Latest reply Should/could I charge an extra fee for the use of my garage, esp for long term guests? Latest reply
Shannon1151 Level 2 Raleigh, NC reservation indicates can lead to an unauthorized party? What do I do if my guest is getting a flag that their reserv... Latest reply What do I do if my guest is getting a flag that their reservation is an unauthorized party. I'm guessing it's flagged because... Latest reply
Joseph2160 Level 2 San Jose, CA AirBNB Refund Failed - Who to Contact? Going to keep things short and simple Nov 1st : I cancelled ... Latest reply Going to keep things short and simple Nov 1st : I cancelled a 100% refundable reservation (Paid via bank ACH). Refund e-mail ... Latest reply