Can’t book anything

David12990
Level 1
Atlanta, GA

Can’t book anything

Keeps saying “update your trip details to get accurate pricing”

5 Replies 5
Joelle43
Top Contributor
Cannes, France

Hello @David12990 

 

There seems to be a problem with your profile - if we click on it, there is an error code which is not normal and unusual.  Give customer service a call to find out where the problem lies as without a valid profile, you won't be able to book on Airbnb

 

Let us know how you get on,

All the best
Joëlle

got it! Thanks for the help. I will call them.

Elisa
Community Manager
Community Manager

Hi @David12990 😊

Thank you for asking this question in the Community Center!

 

Did you manage to resolve the issue?

 

Joelle shared a great suggestion with you. Would you like the number for Airbnb Customer Support, or do you already have it?

 

Warm regards f🌻

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Yes please, can you share the customer service number? Thanks

Hi @David12990 😊,

 

You can find the link here ‌👉Get help or contact Airbnb Support.

 

Don't forget to let us know once you've resolved this!

 

Warm regards ‌🌻‌,

 

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Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center