Cannot book due to party risk

Dilraj1
Level 1
Surrey, Canada

Cannot book due to party risk

I am trying to book a home for my family flying in from out of town, but for some reason it is not letting me book, can I please have this issue resolved as I need a place ASAP since their flight is booked.

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

Hello @Dilraj1 

 

you can't book on behalf of someone else it's called a third party booking and is against Airbnb's T&C. 

your family member that wants to stay needs to set up their own profile and book directly .

Elisa
Community Manager
Community Manager

Hi @Dilraj1 😊

I am sorry about this issue!

 

Have you been able to book yet?

If not, I recommend reaching out to Airbnb's customer support team. Do you have their contact information?

 

As our host mentioned, I am sharing this article with you about 👉 Booking for friends and family. 

 

Warm regards, 🌻


-----


Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center